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60 Minutes With Susan

You have three things that need to happen before Friday. A conversation with your sister. A message to your manager about next week. A decision about your father's doctor that you keep pushing to tomorrow.

None of them are hard on their own. Together, you cannot tell which one to move on first, and getting the order wrong means redoing two of the other conversations after the first one lands badly.

That is not a language problem. You have the guide, and the words in it are good words. It is a sequencing problem, and no page of written language fixes a sequencing problem as fast as saying it out loud to someone who can hear all three pieces at once and tell you where to start.

The guide gave you the words for each person separately. What is still missing is the order: who needs to hear this first, and what happens to the other two conversations while you are having it. That order does not stay quiet either. It rearranges itself, usually into whichever sequence costs you the most.

How The Call Works

The first twenty minutes are yours to lay out everything that is currently stacked, in whatever order it comes out. Nothing has to be organized before we start. Sorting it is my job, not your homework.

From there we build the actual order, who hears what first, what genuinely cannot wait until next week and what only feels that way, and the specific words for each conversation in the sequence we land on. You leave the call with a plan you can start on that day, not a framework to interpret on your own later.

The two weeks after the call are not a formality. Real conversations rarely go exactly as planned, and that window is there so the plan can flex once you are actually in it, not just when you built it.

I take these calls myself, four a week, no team member standing in.

$297 for the 60-minute call and two weeks of support after it.

Reading about how to say something and being able to say it in the moment are two different skills. The call is where the second one gets built, for the version of this that is tangled in a way no guide, written for everyone, could untangle for you specifically.

[Get Started, $297 →]

Questions Before We Start

What actually happens on the call?
The first part is unstructured on purpose; you bring whatever is stacked up, and it does not need to be sorted first. From there, we build the real order of what gets said to whom, and the actual language for each piece. You leave with a plan, not just a better understanding of the problem.

What if I do not know exactly what to ask before we get on the call?
You do not need to. Most people booking this have several things tangled together rather than one clean question, which is exactly the situation a live conversation sorts faster than writing ever could.

Does this require owning one of the guides first?
Yes. The call builds on language you already have from a guide, rather than starting from nothing. If you have not picked one yet, the free quiz points you to the right guide in about two minutes.


How is this different from Apply It To My Situation?
If you already know the single specific wrinkle a guide did not cover, Apply It To My Situation handles that in writing for less. This call is built for when there is more than one moving part, and you are not sure yet where to even start untangling it.

You Already Know What Needs To Be Said


You have the guide. You have most of the words already. What is missing is not more information, it is the answer for the one person, the one moment, the one version of this that only applies to you. Send me the two questions that are actually keeping you stuck, and get back language you can use this week, not someday.



[Get Started, $297 →]

Who Is Susan Myers

Susan Myers has spent over twenty years working with families navigating aging parents and senior living decisions. She has sat in the rooms where the hardest conversations happen and knows every question a family should be asking before urgency removes the option of asking anything at all.

She has also lived it, in two separate seasons, two years apart. Her husband was diagnosed with cancer while she was still raising her son, Aiden, and trying to hold her career together. A VP position came open, and she was passed over, not for her work, but because someone assumed she already had too much on her plate to take it on. Two years later, her aging parents needed more of her, and the same assumption cost her a second VP position.


She is not writing from outside.. She is writing from inside of it, with twenty years of professional expertise behind her and the lived experience of knowing exactly what it costs when the answers arrive too late.

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